Client Director
Candidate Information Pack (please read before applying)
This is a hybrid role for US employees (3 days per week in our New Jersey office), fully remote working will also be considered depending on location.
A waiting list may be compiled for similar future positions that may arise within the next 12 months. Connect with us to be notified of any future positions in the department you are interested in.
Background:
At Diaceutics we believe that every patient should have access to the right treatment at the right time. We provide the world’s leading pharmaceutical companies with an end-to-end solution for the launch of precision medicine diagnostics enabled by DXRX – The Diagnostic Network®.
DXRX is the world’s first diagnostic commercialization platform for precision medicine, integrating multiple pipelines of real-world diagnostic testing data from a global network of laboratories.
Position Summary:
As a Client Director at Diaceutics PLC, you will play a pivotal role in establishing and nurturing relationships with key clients to drive business growth and ensure the successful implementation of precision medicine diagnostic and commercialization strategies.
In this fast-paced role you will work closely with cross-functional teams to understand client needs, provide tailored solutions, and ensure the seamless execution of projects that contribute to improved patient outcomes and the advancement of precision medicine.
Duties and Responsibilities:
- Achieve quarterly and annual sales target by maintaining and expanding relationships within targeted key accounts for existing and new brands across different disease areas (oncology and non-oncology)
- Serve as the primary point of contact for all stakeholders in key accounts, understanding their goals, challenges, and needs.
- Regularly engage with clients to provide updates, gather feedback, and identify opportunities for collaboration.
- Collaborate with internal teams to develop comprehensive account plans aligned with client objectives and Diaceutics' offerings.
- Identify growth opportunities within key accounts and develop strategies to maximize revenue and market share.
- Leverage data-driven insights to drive informed decisions and ensure the successful execution of account plans.
- Draft, present and review business proposals and statements of work with clients
- Work closely with cross-functional teams, including data analysts, scientists, and project managers, to deliver exceptional client solutions.
- Stay informed about industry trends, regulatory changes, and advancements in precision medicine.
- Communicate effectively with clients, providing updates, reports, and addressing inquiries promptly.
- Participate in internal and external meetings, conferences, and workshops to represent Diaceutics' capabilities.
Key Attributes Required:
- People Skills: Proven sales experience in Oncology, Clinical Diagnostics and Precision Medicine; selling data and / or consulting services. The ideal candidate will have experience in selling complex, high value services, data analytics and strategic planning products into commercial teams at biopharmaceutical organisations.
- Customer Service / External Impact: Strong interpersonal skills with aptitude in building relationships with professionals of all organizational levels with the ability to establish and maintain successful networks. Proven experience in B2B selling in pharma. Proven experience in delivering customer delight.
- Business Development: ability to prospect, qualify potential leads, expand the stakeholder network within existing key accounts, engage with new customers and progress the engagement to a successful sale.
- Decision-Making: Ability to lead customer engagement and presentations. Ability to rapidly uncover needs and position strong solutions, influencing decision makers. Ability to negotiate.
- Initiative and Independence: Strong strategic mind set with the ability to plan and execute and manage accounts to drive future business opportunities. Experience building and executing account plans is essential.
Knowledge and Specialist Skills:
Education: bachelor's degree required in life sciences, business administration, economics, statistics, computer science or a related field. MBA or higher degrees are preferred.
Experience:
- Min 3-5 years of sales experience in business-to-business sales, pharmaceutical or biotech industry, life sciences consulting or data services.
- Experience in Healthcare, medical devices or in vitro diagnostics and/or consulting is an advantage.
- Computer and software Knowledge and Skills – Proficient in Microsoft Office Suite, skilled user Excel and PowerPoint. Experience with Salesforce would be an advantage.
Life at Diaceutics:
We are a multi-cultural, diverse team spanning 16 countries around the world. One thing we all have in common is that we are dedicated people who are passionate about patient outcomes. All our employees work remotely or in a hybrid model and we collaborate as a global community.
At Diaceutics, we live by our values, The Diaceutics EFFECT. Diaceutics community is Empowered to explore new ideas and paths, and to develop new solutions for our pharma clients and lab partners. By applying Foresight, innovative and entrepreneurial skills we can lead at the forefront of Precision Medicine. Fun is what makes life working at Diaceutics so special as it is the fuel of what we do, both internally and externally. Special care for Empathy allows us to create an open environment for working together, being listened to, and understood, even when working remotely. Communication has a special place in Diaceutics, being key across all our interactions, where we assume positive intent which leads to widespread Trust across our community.
We hire smart, fun people who care about our mission and about each other. Some interesting points about us:
- Competitive salary (and attractive bonus scheme)
- Training and development opportunities
- Remote / Virtual Working
- Flexible Working incl. Flex Day Programme
- Share Incentive Plan
- Increase of Annual Leave with tenure
- Pension
- Healthcare (including Vision and Dental) and Additional Benefits e.g. Employee Assistance Programme
- Life Insurance
- Group Income Protection
- Enhanced Maternity and Sick Pay Provisions
- Robust Performance Management Framework and Individual Development Plan
- Generous Staff Referral Scheme
- Dedication to positive working culture with regular health and wellbeing activities and annual company get together
We are an equal opportunities employer, and we welcome applications from all suitably qualified persons.
Please see link below to our Candidate Privacy Statement -
- Locations
- US
- Remote status
- Hybrid
- Employment type
- Full-time
About Diaceutics
At Diaceutics we believe that every patient should have access to the right treatment at the right time. We provide the world's leading pharmaceutical companies with an end-to-end solution for the launch of precision medicine diagnostics enabled by DXRX - The Diagnostic Network®.
Client Director
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