Candidate Information Pack (please read before applying)

The closing date for this role is Tuesday 27th May 2025 at 4 pm GMT.

This is a hybrid role for Northern Ireland employees (2-3 days per week in the office) and fully remote elsewhere in the UK and Europe (Europe to include Denmark, France, Germany, Holland, Ireland, Italy, Portugal, Spain or Sweden only).

A waiting list may be compiled for similar future positions that may arise within the next 12 months. Connect with us to be notified of any future positions in the department you are interested in.

Background:

At Diaceutics we believe that every patient should have access to the right treatment at the right time. We provide the world’s leading pharmaceutical companies with an end-to-end solution for the launch of precision medicine diagnostics enabled by DXRX – The Diagnostic Network®.

DXRX is the world’s first diagnostic commercialization platform for precision medicine, integrating multiple pipelines of real-world diagnostic testing data from a global network of laboratories.

Position Summary:

The Engagement Director will be responsible for leading successful end-to-end PMx* engagements, overseeing seamless execution from initial client engagement, through to planning to final delivery. This role involves supporting business development with early pipeline lead development and relationship building, leading engagement planning and preparations, and working with the delivery team and client to optimize delivery. As the go-to expert for the PMx solution, the Engagement Director will combine delivery excellence with outstanding client service, working cross-functionally with all client stakeholders and delivery team members to maximize customer satisfaction and success.

In addition, the Engagement Director will be an integral part of the PMx incubator, supporting the Head of Commercial Partnerships in developing the PMx offering and building relationships. This includes contributing to the strategic direction of the PMx incubator and ensuring the successful implementation of its initiatives.

*PMx is a targeted commercialization solution which bundles relevant Diaceutics solutions to provide a tailored, data-driven and focused approach to commercialization for precision medicine and rare disease therapies. PMx offers a unique flexible and cost efficient approach for pharma and biotech to bring therapies to market.

Duties and Responsibilities:

1. End-to-End Engagement Management: Holistically bringing together the entire lifecycle of PMx engagements, from initial planning and preparation to execution. Leading governance meetings with the client and working closely with the project manager and internal SMEs to provide direction to support delivery, escalating risks and managing senior client stakeholders.
2. Business Development Support: Collaborate with business development and sales to identify opportunities, develop proposals, and secure new PMx engagements. This will require client need identification, solution building and negotiation.
3. Client Relationship Management: Serve as the primary point of contact for clients, building and maintaining strong relationships to ensure alignment with their needs and expectations.
4. Cross-Functional Collaboration: Work closely with delivery team members to ensure cohesive and efficient project delivery.
5. Delivery Excellence: Ensure high-quality delivery of services, meeting or exceeding client expectations and achieving project goals.
6. Stakeholder Engagement & Management: An essential component of the role, ensuring that all aspects of a PMx project are cross functionally optimised and delivered seamlessly.
7. Continuous Improvement: Identify areas for improvement in engagement processes and implement best practices to enhance efficiency and effectiveness.
8. PMx Incubator Support: Actively participate in the PMx incubator, supporting the Head of Commercial Partnerships in developing the PMx offering and building relationships.

Key Attributes Required:

People Skills:

• Ability to build strong internal relationships and collaborate effectively to deliver critical business tasks and projects.

Customer Service/External Impact:

• Provide support to those managing communication with external stakeholders and suppliers, ensuring the secure handling of sensitive and confidential information.

Decision-Making:

• Demonstrated expertise in making complex decisions within established frameworks and processes to ensure effective outcomes.

Initiative and Independence:

• Drive change by implementing and developing innovative ideas and practices, with a strong focus on long-term organisational strategy.

Knowledge and Specialist Skills:

1. Education: Bachelor’s degree in Life Sciences or related scientific field is required.
2.  Experience: 5+ years experience in either a consulting or industry environment where you have been managing multiple complex projects. Experience in Precision Medicine and/ or therapy commercialization is preferred.
3. Experience managing projects to time and budget / operational budgets / finances/ quality and risk.
4. Expertise in managing high performing teams, working collaboratively with cross functional teams.
5. Strong organizational and planning skills with the ability to manage multiple sub-workstreams.
6. Excellent communication and interpersonal skills.
7. Ability to work effectively in a fast-paced and dynamic environment.
8. Proficiency in project management tools.

Life at Diaceutics:

We are a multi-cultural, diverse team spanning 16 countries around the world. One thing we all have in common is that we are dedicated people who are passionate about patient outcomes. All of our employees work remotely or in a hybrid model and we collaborate together as a global community.

At Diaceutics, we live by our values, The Diaceutics EFFECT. Diaceutics community is Empowered to explore new ideas and paths, and to develop new solutions for our pharma clients and lab partners. By applying Foresight, innovative and entrepreneurial skills we can lead at the forefront of Precision Medicine. Fun is what makes life working at Diaceutics so special as it is the fuel of what we do, both internally and externally. Special care for Empathy allows us to create an open environment for working together, being listened to and understood, even when working remotely. Communication has a special place at Diaceutics, being key across all our interactions, where we assume positive intent which leads to widespread Trust across our community.

We hire smart, fun people who care about our mission and about each other. Some interesting points about us:

• Competitive salary and attractive bonus scheme
• Training and development opportunities
• Remote / Virtual Working
• Flexible Working incl. Flex Day Programme
• Share Incentive Plan
• Increase of Annual Leave with tenure
• Pension
• Healthcare (including Vision and Dental) and Additional Benefits
• Life Insurance
• Group Income Protection
• Enhanced Maternity and Sick Pay Provisions
• Robust "My Performance and Growth" Framework
• Generous Staff Referral Scheme
• Dedication to positive working culture with regular health and wellbeing activities and annual company get together

We are an equal opportunities employer and we welcome applications from all suitably qualified persons.

Please see link below to our Candidate Privacy Statement -

https://www.diaceutics.com/privacy-statement